Eligibility Window: To be eligible for a return and full refund, your item must be unused, in the same condition that you received it, and in its original packaging.
Initiating a Return: Contact our customer service team via email, phone, or our website to start the return process. Please provide your order number and the reason for the return. We may ask for photos if the return is due to a defect or damage.
Shipping: Once your return request is approved, we'll provide you with a shipping label and instructions on how and where to send your package.
Refund Processing: After we receive and inspect your return, we'll send you an email to notify you of the approval or rejection of your refund. Approved refunds will be processed, and a credit will automatically be applied to your original method of payment, within a certain number of days.
We value your trust and satisfaction and aim to make your shopping experience as positive as possible. If you have any questions or concerns regarding our Money Back Guarantee, please do not hesitate to contact us.
